CX Management

Measuring customer satisfaction and experience is the first step toward building a loyal customer base. It's almost as easy as 1,2,3!

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Employee Experience (EX) management

An EX program tailored to your organization can do wonders like increase retention, boost productivity and foster a stronger sense of belonging.

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Social Media Vox Pop

Using social media, conduct geolocated surveys and recruit unique profile participants for your focus groups! SOM's Social Media Vox Pop is simple, fast and affordable.

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SOM-R and SOMniweb

Online or by phone, ask your questions to a thousand Quebecers in one of SOM's omnibus surveys. Ideal when you want the answer at a fraction of the cost!

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Organizational IQ

Solving the issue of labor shortage ... a question of IQ! By obtaining your organizational IQ, your company can maximize the level of engagement of its most valuable resources - its employees. And your customers will come out winners. Get your IQ and take your organization to the next level.

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Lego® Serious Play® – Moderating Technique

Unleash the inspiration and imagination to engage participants to generate innovative ideas with the Lego® Serious Play® Moderating Technique!

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SOM Online Community

Establishing lasting communication with your customers has never been easier! With SOM's online community platform, you will be able to maintain a rewarding dialogue with them and be more responsive than ever before. This will greatly improve your decision making.

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